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We take pride in our products and provide personal care to our customers. To get most commonly asked questions answered and learn more about Sugar Twin® sweeteners, check out our Frequently Asked Questions.

Please fill in all required fields. Your name and contact information are needed in the event that we need to respond to your request via regular mail or telephone. To learn how we use your information and how you can opt-out, please read our privacy policy.

If your feedback is about a specific product, please include the UPC barcode number (12 digits) along with the best by date and production code (a date code with additional letters and numbers) from the product’s packaging.

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Feel free to contact us directly any time via the form below and someone will get back to you in a timely fashion. You can also contact us at 800-813-3407 Monday-Friday 8:30 am – 6:00 pm ET.